Why is one of the pods missing from the London Eye?

We are currently carrying out renovation works on the London Eye. One of the capsules has been temporarily removed to make way for a specially designed cage as part of our improvement programme.

What is the purpose of the cage?

The cage will be used to support essential maintenance and testing work, helping us keep the London Eye safe, reliable, and ready for visitors.

How long will the cage be in place?

The cage will be in place for a limited period while we complete the renovation work. We’ll share updates once the capsule is scheduled to return.

Will the missing pod affect the ride experience?

No, the ride experience remains the same. The London Eye continues to operate safely and smoothly, and guests can still enjoy the full journey and views of London.

Is the London Eye safe with a pod missing?

Yes, absolutely. The London Eye has been carefully designed so that the temporary removal of a pod does not affect its safety or balance.

Why didn’t you close the London Eye while doing this work?

We want to keep the London Eye accessible for our visitors as much as possible. Our engineers are able to carry out this work safely while the attraction remains open.

Will the missing pod reduce waiting times or capacity?

The London Eye will continue to operate at almost full capacity. Any impact on waiting times will be minimal, and we will manage queues as usual.

Can guests ride in the cage?

No, the cage is for operational and technical purposes only. It is not open to the public.

When will the capsule return?

The capsule will be reinstalled once renovation work is complete. We’ll share announcements and updates with visitors ahead of time.

Will there be more changes or new features after this renovation?

Yes, this work is part of a wider programme of improvements. We’re committed to keeping the London Eye in top condition and ensuring our visitors continue to have a world-class experience.

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Monday June 3^rd 2013
Press Release

London Eye honoured the 60th Anniversary of Queen’s Coronation

The EDF Energy London Eye officially renamed a capsule on the London landmark in honour of the 60th anniversary of the Queen’s Coronation on Sunday.

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London couple Natasha Palmer and Jagan Rao, became the 5000th couple to get engaged on the London Eye on Sunday 10th February, just in time for Valentines.

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2012 Olympic Gold medallist launches nationwide ‘Switch off Fortnight’

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Conceived and designed by Marks Barfield Architects. Operated by London Eye Management Services Limited as agent for Merlin Attractions Operations Limited